Salesloft ROI: Total Economic Impact™ & Services Spotlight by Forrester
The 2025 Forrester Consulting Total Economic Impact™ study quantifies Salesloft's comprehensive business value, highlighting benefits such as accelerated pipeline conversion and improved long-term customer retention.
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The Total Economic Impact of Salesloft: Services Spotlight
Published: April 30, 2025
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The 2025 commissioned Total Economic Impact™ (TEI) of Salesloft study, conducted by Forrester Consulting, quantifies the full business value of Salesloft, from faster pipeline conversion to long-term customer retention.
As part of the study, Forrester Consulting also conducted a Services Spotlight, examining how Salesloft’s expert onboarding, enablement, and strategic support help customers drive adoption, accelerate time to value, and scale success.
This snapshot shares highlights from the Services Spotlight — real-world results showing how services contributed to achieving the outcomes quantified in the TEI study.
Why expert services matter
Technology alone isn’t enough. To maximize ROI, companies need both the right platform and the right partnership.
The TEI of Salesloft quantifies the business impact. The Services Spotlight shows how customers reach those results faster and more successfully with Salesloft experts by their side.
The value of [Salesloft consulting services] is the creation of bespoke resources that are specific to our teams.
Results snapshot
Revenue growth:
- 50% increase in conversion to opportunity
- 20% boost in prospect response rates
- 12% improvement in closed/won rates
Sales productivity:
- 40% more time spent selling
- 32% higher coaching productivity
- 10% improvement in administrative efficiency
Cost savings and retention:
- $1.3M in technology cost savings over three years
- 1.3% improvement in renewal rates
Want the full economic picture for your organization?
- Download the full TEI study → Read the full economic analysis and see the quantified impact Salesloft can deliver.