Conversation Intelligence Software
Salesloft's Conversation Intelligence software, rated 4.5/5 on G2 with over 4,200 reviews, enables sales teams to understand buyer sentiment, objections, and engagement from conversations, automate CRM updates and coaching actions, and gain full visibility to mitigate deal risks, all integrated directly within the sales platform.
Conversation Intelligence
4.5/5 ON G2 · 4,200+ reviews
Conversation Intelligence Software Right Where Your Team Sells .
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Know your buyers
See stakeholder sentiment, objections, and engagement signals from every conversation.
- 1.02
Act faster
What buyers say become automatic CRM updates, seller actions, and coaching moments.
- 1.03
Mitigate deal risk
Get full visibility into what’s working and what’s at risk, and the chance to act before deals slip.
01/05
Calls become next steps
Most CI tools listen and record. Ours captures insights, syncs workflows, automates follow-ups, and gives reps structured data to drive smarter decisions.
Slide 1 of 5: Calls become next steps
Wins become repeatable plays
Salesloft Conversation Intelligence uses AI to uncover what patterns are winning deals, updates your playbook, and helps your team replicate what works.
Coach reps during calls
Give reps real-time AI guidance during calls to handle objections, navigate tough conversations, and deliver confident responses that move deals forward.
Get up to speed in seconds
Find key insights faster with AI summaries, searchable conversations, and instant answers across every call.
Know every buyer before you call
Give reps the full buyer picture with stakeholder insights, buying group visibility, and sentiment from every conversation so they know exactly where to engage next.
Gartner Peer Insights™ Customers’ Choice
G2 Enterprise Sales Engagement Leader
Forrester Wave Leader
“Salesloft does such a good job of putting the data where people are already working and living.”
Greg Reardon, Director of Growth Operations & Strategy, Black Swan Data
“We now have insights that help us refine messaging, coach our sales reps effectively, and improve conversion rates.”
Leo Weiss, Rev Ops Analyst, OpenWeb
“I don’t call it a sales tool anymore. It’s our go-to-market engine — the more teams use it, the smarter it gets.”
Adelle Bonvire, Senior GTM Leader, PTC
Save time & act faster.AI call summaries, smart follow-up emails, and automated CRM updates mean zero post-call admin. Action items push directly into seller workflows, so your team can act quickly.
010203/03
Save time & act faster
AI call summaries, smart follow-up emails, and automated CRM updates mean zero post-call admin. Action items push directly into seller workflows, so your team can act quickly.
Coach deals in motion
Battlecards surface in real time on every call. Coachable moments become tasks in rep workflows — turning sales coaching from a weekly meeting into a continuous part of how deals get done.
Sharpen your revenue AI engine
When meeting intelligence and your revenue data live in one place, your system continually gets smarter. That means every time you have a sales call, AI agents help sellers do their job better and faster.
01/03
Save time & act faster
AI call summaries, smart follow-up emails, and automated CRM updates mean zero post-call admin. Action items push directly into seller workflows, so your team can act quickly.
02/03
Coach deals in motion
Battlecards surface in real time on every call. Coachable moments become tasks in rep workflows — turning sales coaching from a weekly meeting into a continuous part of how deals get done.
03/03
Sharpen your revenue AI engine
When meeting intelligence and your revenue data live in one place, your system continually gets smarter. That means every time you have a sales call, AI agents help sellers do their job better and faster.
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The Gap Between Your Best Call and Your Next Win Read the Blog
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The Sales Manager Playbook: 5 AI-Powered Moves to Turn Your Reps Into Rainmakers Get the Playbook
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The Evolution of Conversation Intelligence Learn More
Let's Talk
The system behind your next win .
FAQs
How can I use AI conversation intelligence software?
Salesloft Conversation Intelligence automatically records, transcribes, and analyzes every sales call — so you're not just capturing what was said, you're acting on it. Use it to surface coaching moments, generate AI call summaries and follow-up emails, track objections across your pipeline, score calls automatically, and feed buyer signals directly into your forecast. The best implementations don't treat CI as a place reps go to review calls — they embed it into the workflows where deals actually get worked.
What’s the difference between conversation intelligence and call recording?
Call recording captures audio. Conversation intelligence software goes further — it transcribes calls, analyzes content, and turns what was said into structured signals your revenue team can act on. That means AI call summaries, objection tracking, automated CRM updates, sales coaching insights, and call scoring, all without manual review. Recording tells you what happened. Conversation intelligence tells you what to do next.
What’s the difference between conversation intelligence and sales intelligence?
Sales intelligence focuses on external data — company information, buyer intent signals, and market context that helps reps prospect and prioritize. Conversation intelligence captures what happens inside your actual deals — call transcription, meeting intelligence, sentiment analysis, and rep performance analytics from real buyer interactions. Used together, they give revenue teams a complete picture: who to target and what's really happening once you're in the room.