Careers at Salesloft: Open Roles, Benefits, and Culture
Salesloft is hiring a fully remote Salesforce Business Systems Administrator in the U.S. to join their team building the industry's first Predictive Revenue System that combines AI and human insights to transform enterprise revenue operations globally.
Define the Future of Revenue.
Join Salesloft to build the world’s first Predictive Revenue System. Here, you’ll unite human ingenuity with Revenue AI to redefine how global companies run and grow.
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Job Application for Salesforce Business Systems Administrator at Salesloft
Salesforce Business Systems Administrator
United States, Remote
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ROLE: Business Systems Administrator
Location: United States, Remote
This is a fully remote opportunity and can be worked from any location in the United States.
ABOUT THE COMPANY:
Salesloft is building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we're building the industry's first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.
With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.
Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.
THE OPPORTUNITY
At Salesloft, our Business Systems Administrator, Customer Experience is critical to our company’s success. You will be a key member of our fast-growing and high-performing Business Systems team and will lead generating, scoping, solutioning, and executing process and efficiency improvement efforts across customer-focused systems. You will have a passionate, capable team supporting you.
You will be responsible for the support, development, and maintenance of Salesforce and its related Customer Experience systems. You must own the pursuit of a world-class technology experience for our customers, while enabling scale and efficiency for internal customer experience teams - Support, Services, and Success. You need to have pride in the work you do and a passion for customer support and success.
On a day to day basis, you will:
- Work with Services, Success, and Support teams to identify manual process that can be automated
- Scope, Plan, Recommend, and Deliver system solutions that help these teams meet their Objectives and Key Results
- Play a leading role in the exploration, design, build, delivery, and support of a redesigned and improved Customer Hub
This role lives at the heart of how we Make Your Mark: you'll treat systems administration as a discipline — automating, documenting, and fixing root causes so the same issues don't recur. And in the spirit of how we are Customer Inspired — where every decision has a true north, and it's our customer — you'll administer access and configuration as the security controls they are, protecting the company and the data customers trust us with.
WHAT WE'RE LOOKING FOR
We are seeking a Salesforce CRM, and related customer experience systems, expert. Someone that can see the big picture, future state but has a keen eye for details. You will have a knack for spotting opportunities to improve systems and process, and are excited to work cross-functionally to make it happen. You are passionate to build relationships to help others succeed.
If you’re looking for an opportunity to learn more, do more, and become more, then becoming aBusiness Systems Administrator is the career path for you!
THE TEAM
Our Salesloft’s Revenue Operations team is comprised of seasoned and up-and-coming operational experts.
Values: Move as One, Evidence over Ego, Lead from the Front, Make Your Mark, Customer-Inspired.
The Revenue Operations team consists of team members that work with Sales, Marketing, Customer Services, Finance, and IT to create systems to more efficiently prospect, forecast, close, onboard, and support customers. Team members conceptualize the strategic priorities for the company, develop execution plans, execute plans cross-functionally, and operationalize executed strategies for continuous improvement.
THE SKILL SET
- Bachelor's degree
- 3+ years experience in a related role, Software (SaaS) experience is a plus
- 2-3 years experience administering Salesforce Service Cloud, Salesforce Knowledge, Live Agent, and Customer Communities preferred
- Salesforce Administrator certification is required
- Salesforce Service Cloud Consultant certification is a plus
- Demonstrated experience designing, revising and managing Salesforce Flows
- Ability to lead teams through change management and business transformations
- Excellent project management skills and the ability to collaborate with management and others in the company
- Disciplined, flexible, and autonomous work habits; we don't micromanage
- Understanding of the SaaS business model and culture is a plus
At Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.
We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.
If you're excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!
Please note that all official communication regarding job opportunities at Salesloft will come from an @salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page ( https://salesloft.com/company/careers/).
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.
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Salesloft Inclusion: Voluntary Demographics
At Salesloft, we value belonging and believe in fostering an environment where a diversity of perspectives can thrive. This pillar is critical to our success. The information below helps us strengthen our recruiting and selection practices by identifying and mitigating unconscious bias in our hiring process.
Below is a set of voluntary demographic questions that are part of Salesloft's Inclusion efforts. If you choose to fill them out, the responses will be used (in aggregate only) to help us identify areas for improvement in our process. Your responses, or your choice to not respond, will not be associated with your specific application and will not in any way be used in the hiring decision.
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Why Build Your Career Here?
- Innovate at scale: Work with cutting-edge AI to solve the most complex challenges for revenue organizations.
- Global collaboration: Join a diverse team of bold thinkers and builders across the globe.
- Direct impact: See your work move the needle for the world's most ambitious companies.
Other people think we’re pretty great, too
Here are just a few of the ways Salesloft has been recognized as an incredible place to work.
Total Support for Life and Work
We provide the resources you need to thrive—personally and professionally. Our global benefits are designed to meet you where you are, supporting your health, your family, and your future.
- Generous PTO and parental leave
- Fertility, family, and parenting benefits
- Mental health support
- Wellness and professional stipends
To ensure your security, please be aware of fraudulent recruitment activity. Scammers may pose as Salesloft recruiters on platforms like LinkedIn, Telegram, or via text.
- Legitimate communication from Salesloft will only come from a @salesloft.com email address. We never extend job offers via LinkedIn, text, or messaging apps.
- To verify any job opportunity, view the posted roles on this page.
- If you get a message that seems suspicious or isn’t clearly from Clari + Salesloft, don’t respond. Please report it to www.clari.com/security/report-a-scam/.